“If you’re buying your first home or buying any home, stop what you’re doing and call Rachel Shaw. I genuinely cannot imagine how anyone could have a better experience than we did.
My partner and I are detail-oriented people. We did our own independent research, ran thorough comparisons, and came in with very specific goals and a clear strategy. Rachel didn’t just accommodate that, she embraced it. She took the time to fully understand what we were trying to accomplish, and everything she did was in service of that. When we did our own due diligence on her recommendations for financing and inspectors, both came back meeting or exceeding our admittedly stringent standards. That told us everything we needed to know about how seriously she takes her clients.
Her knowledge of Philadelphia, the neighborhoods, the market dynamics, the nuances that you just can’t Google, is exceptional. At every step, Rachel and the Philly Home Girls team made sure we didn’t just know WHAT was happening, but WHY it was happening and HOW it fit into the bigger picture. We never felt like we were just being moved through a process. We felt informed, prepared, and in control.
On tours, she was invaluable. She’d walk us through the situation of each property, highlight what aligned with our needs and flag what didn’t, and teach us what to actually look for. And here’s one of my favorite things about her: if we walked into a house that clearly wasn’t a fit, she didn’t try to spin it or sell us on it, she’d just say “let’s go” and we’d leave. It sounds simple, but it was hilarious and we respected it enormously. She never once made us feel like we were being too picky or too demanding, even when, honestly, we absolutely were at certain points. We always felt heard and seen.
She was available to us at all hours and always responded promptly, no matter what. It felt less like working with a realtor and more like having a really close, knowledgeable friend guiding you through one of the biggest decisions of your life, one who was genuinely looking out for you.
When we lost out on our first offer, Rachel was compassionate and grounding. She reassured us that the right house was out there and that we’d keep going until we found it. She was right. We found it.
She celebrated every win with us, the small ones and the big ones even more. Even our most out-there requests, she entertained them fully and made sure we felt like no stone was left unturned. That meant the world to us.
Rachel Shaw and Philly Home Girls team are the real deal. HIGHLY, HIGHLY recommend. YOU WILL NOT BE DISAPPOINTED.” D.R | Google